Maintaining updated contact information for your domain name in the WHOIS database is an important practice. You may not realize it, but there are certain important reasons why you should update this information, especially the registrant contact email address for your domain.
Your registrar is responsible for publishing the relevant domain information in a WHOIS database. A WHOIS database is an online directory where the general public can look up domain names using the WHOIS search tool.
How this works is when you have purchased your domain name from any of the organizations accredited by ICANN (Internet Corporation for Assigned Names and Numbers), these agencies report the WHOIS information provided upon the domain purchase to the official WHOIS database.
ICANN policy requires registrars to maintain accurate contact details for the domain name owner in the WHOIS database. When registering a new domain or when making changes to the registrant, admin, tech or billing contact information listed in the WHOIS, your registrar will send an email requesting verification. If no response is received within 15 days, the domain name will be suspended.
Additionally, your registrar may contact the email address on file to notify the domain name owner of domain expiration, transfer attempts and general domain management information. If no response is received, eNom or LaunchPad has the authority to delete the domain name, allowing someone else to register the same domain name.
Domain expiration can be disruptive. ICANN provides for a redemption period, during which the registrar temporarily deactivates the expired domain name. But reactivating the domain name during this period requires a reactivation fee, in addition to the renewal fee (some registrars charge as much as $250).
No Domain, No Website
Domain expiration can cause you to lose important incoming e-mails and experience unavailability of the related website. Domain name expiration can seriously impact the business of the domain name owner.
You can avoid expiration by practicing good domain name management. Simply log into the domain control panel every 3 months to update the contact details for the domain name and maintain the accuracy of your WHOIS entry.
We recommend that you update the entire WHOIS record, including phone, address, email and business organization information. This will help ensure you receive notice about renewals, transfers and domain management. If you require help in updating your contact details, please read the related articles listed below.